Last updated 22 September 2026
Service terms,
without surprises.
These terms apply to business subscriptions for Revue reservations, POS, online ordering, gift vouchers, branded apps, managed websites and connected services.
Subscription and pricing
Revue services are available individually or in connected packages at the prices shown on the current pricing page and confirmed before purchase. Some hardware, payment processing, domains, app-store accounts, third-party services, bespoke work and onboarding may be charged separately. Applicable tax is shown before payment. Monthly subscriptions renew until cancelled.
Trials and setup
A trial provides temporary access to the products stated during registration. Features that require physical hardware, a payment provider, app-store approval, a domain, a wallet issuer or managed configuration may remain unavailable until the required setup is complete. Data entered during a trial may be removed after the trial ends unless the account becomes paid or retention is required by law.
Your account and team
You are responsible for accurate information, keeping credentials confidential, assigning appropriate roles, protecting authorised devices and notifying Revue promptly about suspected unauthorised access. Each person should use their own account. You must not interfere with, reverse engineer, overload, scrape or misuse the service, or use it for unlawful, deceptive or harmful activity.
Customers and business data
Your business remains responsible for its customer relationships, services, prices, availability, booking and cancellation rules, menus, vouchers, promotions, tax, privacy information and lawful communications. You must collect only information reasonably needed for your business and have an appropriate legal basis for it. Revue processes business data to provide the enabled services and as described in the privacy notice.
Payments, deposits and vouchers
Card payments are handled by the configured payment provider. Revue does not guarantee approval of a transaction, settlement timing, chargeback outcome or wallet-provider availability. Your business is responsible for refunds, voucher terms, expiry rules and consumer-law obligations. Voucher codes and wallet passes are access instruments and should be treated securely.
Email, notifications and wallet passes
Revue may send account, booking, order and voucher communications using details supplied by your business and customers. Delivery can be delayed or rejected by receiving providers. Apple Wallet and Google Wallet passes depend on the recipient’s compatible device, account and the relevant provider’s service. Your business is responsible for ensuring customer-facing content and communications are accurate and lawful.
Service operation and changes
We aim to provide a reliable service and may make reasonable changes for security, compatibility, performance or product improvement. Maintenance, internet failures, devices, printers, networks and third-party services can affect availability. We take reasonable care but do not promise uninterrupted operation or compatibility with every device, printer or integration unless expressly confirmed.
Cancellation and suspension
You may manage payment details, invoices and cancellation through the available billing tools. Cancellation normally takes effect at the end of the current billing period. Amounts already charged are not refundable except where required by law or expressly agreed. We may suspend access where payment is overdue, the service or users are at risk, or these terms are materially breached, providing reasonable notice where circumstances allow.
Liability and support
Revue supports business operations but does not guarantee customer attendance, sales, resource availability, regulatory compliance or business results. Nothing in these terms excludes liability that cannot lawfully be excluded. Questions can be sent to hello@revue.day.
Changes to these terms
We may update these terms to reflect product, provider, security or legal changes. The date above identifies the current version. Material changes affecting active subscribers will be communicated through an appropriate channel.